Carmine Gallo

TAGS: Branding, Communications, Creativity, Customer Service, Entrepreneur, Innovation, Leadership, Marketing, Motivation, Strategy

Carmine Gallo

“Carmine Gallo offers an inspiring roadmap for anyone who wants to live a life of passion and purpose.”
-CEO of Zappos.com


Carmine Gallo is the communications coach for the world’s most admired brands. He works directly with leaders whose products touch your life everyday. Gallo was profiled on ABC’s 20/20 news magazine and his communication techniques have been adopted at Apple, Intel, Coca-Cola, Chevron, Hyundai, LinkedIn, Facebook, Ford, and hundreds of other large and small businesses. Forbes, BusinessWeek, Success Magazine, Bloomberg Television, CNBC, The New York Times, The Wall Street Journal, and many others have featured Gallo’s principles.

Gallo, a former CNN business correspondent and television anchor, is a popular and inspirational keynote speaker whose customized multimedia presentations are a hit with audiences around the world. He has addressed leaders in nearly every field: technology, energy, medical, agriculture, automotive, financial, governmental, and consumer products. He is a popular columnist for Forbes.com where he writes “Your Communications Coach” and contributes articles and videos about inspirational leaders, innovators, and communicators. Gallo has also written several internationally bestselling and award-winning books. OFFICIAL BIO [PDF]

TOPICS

  • The Apple Experience: Learn to enrich lives, build loyalty, and reimagine customer service

    In an engaging multimedia keynote presentation, Gallo will reveal the principles that have made Apple retail the most profitable store in America. Zappos CEO Tony Hsieh says The Apple Experience is for anyone who has a business that involves people stating, “At its core, this book is not about Apple. It’s about delivering the best experience possible." In Gallo’s keynote, your audience will learn how Apple employees are hired, motivated, trained, and taught to communicate with customers to create magical experiences that get customers to return again and again.

    Sample slides from Gallo’s keynote.

  • The Innovation Secrets of Steve Jobs: Insanely Different Principles for Breakthrough Success

    Learn how to RETHINK your business, REINVENT your products, and REVITALIZE your vision of success—the Steve Jobs way. By following the example of Steve Jobs as well as the techniques used by other companies that adopt the Apple ethos, you’ll discover exciting new ways to unlock your creative potential, foster an environment that encourages innovation, and allow it to flourish. You’ll learn how to match—and beat—the most powerful competitors, develop the most revolutionary products, attract the most loyal customers, and thrive in the most challenging times. Bestselling business journalist Carmine Gallo has interviewed hundreds of successful professionals to get to the core of Steve Jobs’ innovative philosophies. These are the simple, meaningful, and attainable principles that drive us all to “Think Different.” These are The Innovation Secrets of Steve Jobs.

  • The Presentation Secrets of Steve Jobs

    More than a presentation design book, it explores every facet of how Apple and Steve Jobs craft and deliver brand messages. In this 3-part framework, Gallo will help you communicate the value and vision behind your company or brand. Gallo’s multimedia presentation includes specific takeaways customized for his audience as well as video clips of Steve Jobs’s “greatest hits.”

  • Fire Them Up: The Seven Secrets of Inspiring Leaders

    Fewer than 10 percent of employees look forward to going to work. It doesn’t have to be that way. According to Communication Coach, Carmine Gallo, each and every one of us has the ability to influence, persuade and inspire everyone in our personal and professional lives—if we learn the language of motivation. Gallo reveals this language through extensive research and interviews with entrepreneurs who started Google, Starbucks, and Travelocity as well as top educators, business leaders and branding experts like Suze Orman. Gallo mixes in history with current events to create an engaging, highly customized multimedia presentation that will help individuals become “Chief Inspiration Officers” for the people in their personal and professional lives. Fire Them Up! has been featured in BusinessWeek.com, Forbes.com, Investor’s Business Daily, Selling Power Magazine and CNBC’s Big Idea with Donny Deutsch.

  • Inspiring Leadership for Tough Times

    Famed New York Times columnist, Thomas Friedman, recently lamented “the absence of inspirational leadership.” Fill the leadership void by learning the techniques of master motivators. Communication skills coach and BusinessWeek columnist, Carmine Gallo, interviewed more than two dozen extraordinary CEOs, entrepreneurs, and educators for his book, Fire Them Up! Gallo shares stories, insights and tips from men and women who inspired their teams in the most difficult of times.

  • 10 Simple Secrets of the World’s Greatest Communicators

    Carmine Gallo, is the media training coach for some of the world’s largest brands and the “go-to” crisis communications specialist for several companies whose crisis situations made headlines around the world. In this highly customized multimedia seminar, Carmine reviews the specific skills shared by effective spokespeople. Seminar participants will be far more persuasive spokespeople regardless of their level of experience.


  • The Apple Experience: The Secrets of Delivering Insanely Great Customer Service

    Rounding out his Steve Jobs/Apple trilogy, Carmine Gallo reveals the iconic brand's five steps of service that all customer-facing employees follow to engage customers in a retail setting: Approach, Probe, Present, Listen, End with a fond farewell... MORE →

    Presentation Secrets of Steve Jobs: How to Be Insanely Great in Front of Any Audience

    Former Apple CEO Steve Jobs's wildly popular presentations have set a new global gold standard--and now this step-by-step guide shows you exactly how to use his crowd-pleasing techniques in your own presentations... MORE →

    Innovation Secrets of Steve Jobs: Insanely Different Principles for Breakthrough Success

    Based on the Seven Guiding Principles of Apple CEO Steve Jobs In his acclaimed bestseller "The Presentation Secrets of Steve Jobs" author Carmine Gallo laid out a simple step-by-step program of powerful tools and proven techniques inspired by Steve Jobs's legendary presentations. Now, he shares the Apple CEO's most famous, most original, and most effective strategies for sparking true creativity--and real innovation--in any workplace... MORE →


    The Power of Foursquare: 7 Innovative Ways to Get Your Customers to Check In Wherever They Are

    One million new users per month. Twenty-three check-ins per second. Millions of people—in every city, in every country, on every continent, and even from the Space Station—are vying to become mayors of their favorite shopping locations. What is foursquare and why has it become the hottest customer magnet ever conceived? ... MORE →

    LINKS

  • Carmine Gallo’s Forbes column: My Communications Coach
  • Video: Carmine’s 7 Secrets of Innovation featured on ABC’s 20/20
  • Video: Carmine Gallo at Stanford School of Business
  • Video: The Innovation Secrets of Steve Jobs, LeWeb, Paris
  • Video: Bloomberg TV interview about The Apple Experience
  • Video: Donny Deutsch interviews Carmine on CNBC
  • Video: On Forbes.com, Carmine reveals Apple’s 5 steps of service
  • Video: MSNBC interview about small business marketing
  • Video: Carmine Gallo “Fires Up” the Future Business Leaders of America
  • @carmingallo: Follow Carmine on Twitter
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